Privacy Policy

What Data Are We Storing?

This data is provided by you voluntarily when you request a service from us. We require these details to enable us to keep in contact with you for the jobs progression. The data is also required for future jobs so that all company representatives know what work has already been carried out. For example when you request a job we collect:

  1. Name
  2. Address
  3. Email
  4. Telephone Number
  5. History of Service

How We Will Contact You

We have 3 methods of contact with our customer base.

  1. Email
  2. Phone
  3. Post

If any of these are not suitable please let us know. We will work with you to improve our customer relations.

Will Your Data Be Shared?

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to a buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Security Of Your Data

We do our upmost to protect your data, be that with physical or electrical protection. All data is collected and stored securely.

When sending you information via the internet we cannot guarantee complete security due to the risk of data interception. We also cannot guarantee the security of data that you choose to send us electronically be that through e-mail or submission forms on our website, sending such information is sent entirely at your own risk.

How Will The Information Be Used

We will use your data for business use only; it will only be shared with those within the company we deem necessary to know your information.

How Long Will The Data Be Stored For

As long as you are a customer of Oaklands we will store your data, until such a time you withdraw your need for our service. We deem this necessary as stated above in order for us to provide a better level of service to the customer.

At any point you may request for your data to be removed and deleted with complete confidentiality. We can still provide you a service however this may prove harder but by law we must still offer you a service.

What Rights Do You Have

You have the right to view and know what data we have stored about you.

You may also request to be removed from our database at any point.

Contact Us

  • Sales: 0800 7819817
  • Support: 01923 445802
  • Online Form